Support
Obtaining Support from Computhink
Support for End-Users
Software Maintenance
Computhink Forums
Support / Services for Partners
Software Maintenance
Software Maintenance (Update Assurance) helps ensure our customers have access to the most update-to-date versions of our products. Software Maintenance also gives customers access to support services, including but not limited to support forums, a self help knowledge-base, email support and limited phone support. For more details on ViewWise Software Maintenance, please contact us at sales@computhink.com.
Technical Support Services for End Users
Computhink products are sold through a network of value added resellers who provide technical support and services for our customers. Each customer is assigned a Computhink reseller who will be able to work to assist you with technical service needs. If you are unable to contact your reseller or a reseller is not assigned to your account, please contact us.
For general information and troubleshooting tips, registered customers are also provided direct access to the Computhink Forums.
Computhink Forums
The link below will launch the Computhink Support Forums. Here, customers and resellers alike can find answers to their questions regarding the ViewWise product line. Registration is required. If your account is not activated within one business day, please contact support@computhink.com. Be sure to include your company name and reply-to email information.
Computhink Support Forums** The forums are only available to registered ViewWise Customers & Resellers
Technical Services for Partners
Computhink provides partners with access to the Computhink Partner Portal and our Computhink Forums. Additionally Partners have direct access to Computhink Technical Support Engineers. For more information on the technical services available to you as a partner, contact your Regional representative.
