Computhink Technical Support Policies & Procedures

In the continual strive for excellence in customer support Computhink recognizes the importance of providing the professional, quality and timely technical support services to all our customers, with an emphasis on exceeding their expectations.

It is in this spirit that we will supply our corporate technical support procedures along with the technical support policies and procedures which have not been previously discussed, that Computhink employs for both our Resellers and End Users. We trust that this serves as the standard baseline of service and strive to exceed this line of expectation.

We welcome any feedback that will enable us to refine these policies and procedures so that all may benefit and our customers enjoy an improved standard of service.