Obtaining Support from Computhink

Support for End-Users
Product Training
Support/Services for Partners
Consulting Services
Support for Legacy Products (TPO, GroupWise Imaging, etc.)
Computhink Forums

 

Technical Support Services for End Users


Computhink products are sold through a network of value added resellers who provide technical support and services for our cutomers. Each customer is assigned a Computhink reseller who will be able to work to assist you with technical service needs. If you are unable to contact your reseller or a reseller is not assigned to your account, please contact us.

For general information and troubleshooting tips, registered customers are also provided direct access to the Computhink Forums.

 

 

Computhink Forums
The link below will launch the Computhink Support Forums. Here, customers and resellers alike can find answers to their questions regarding the ViewWise product line. Registration is required. If your account is not activated within one business day, please contact support@computhink.com. Be sure to include your company name and reply-to email information.

Support Forum Computhink Support Forums*

* The forums are only available to registered ViewWise Customers & Resellers.


Training


Training is a key component to any successful technology implementation for Partners and End Users alike.

Available training includes:
Customers
Partners
  • Installation Training
  • Administrator Training
  • End User "Train-the-Trainer" Training
  • Sales Training
  • Installation Training
  • Administrator Training
  • Train-the-Trainer Training

To learn about upcoming training dates or to register for a class, contact us at support@computhink.com.

 

 

Technical Services for Partners


Computhink provides partners with access to the Computhink Partner Portal and our Computhink Forums. Additionally Partners have direct access to Computhink Technical Support Engineers. For more information on the technical services available to you as a partner, contact your Regional representative.

 

 

Consulting Services


Computhink offers a full range of services and support through Consulting Services. Highly qualified Engineers and Sales Team members work with Partners to plan out Enterprise and small business level solutions, Customers can access help to expand or migrate their existing systems, and custom applications can be developed to meet special projects.

To request further information regarding your needs please email support@computhink.com.

 

Legacy Product Support


For support on The Paperless Office (TPO 2.x), GroupWise Imaging, ViewWise 5.x (or below), or any end-of-life product, please contact our professional services department at support@computhink.com. Please be sure to include the product name and version you are inquiring about.