Computhink provides Document Management / Content Management Solutions to Healthcare facilities. Computhink’s ViewWise® streamlines business processes, improves customer service, reduces costs, and helps ensure compliance.
ViewWise provides healthcare organizations with an efficient and highly secure solution
to manage patient and other transactional records. Providers need to digitize and automate patient
information forms, EOB’s for second carrier submission, referral forms, collection documents, and charge tickets in one central
repository while ensuring security. Healthcare facilities need to protect patient privacy and prevent unauthorized access to any
confidential patient information to meet HIPAA requirements while automating the storage and access to records. It is paramount that providers have immediate access to customer records for care encounters and to service customer calls. Failure to act within the
timelines can mean hefty financial penalties as well as possible imprisonment. Failure to comply with HIPAA can cost up to $250,000 and 10 years in prison.
Customer service and Business Process Management make it easier for healthcare firms to meet their patients' requests as well as protect their privacy.