Healthcare

Computhink’s ViewWise® Document Management/Email Archival product-line addresses the immediate market demand for the Healthcare facilities that require a solution that assists in regulatory compliancy, meets security requirements, enables email archival, and delivers measurable productivity improvements.

The Challenge: To protect patient privacy and prevent unauthorized access to any confidential patient information to meet HIPAA requirements while automating the storage and access to records. Also to have immediate access to complete records for care encounters and to service customer calls. Some HIPAA deadlines applicable to small healthcare providers go out as far as 2006. But failure to act within the timelines can mean hefty financial penalties as well as possible imprisonment. Failure to comply with HIPAA can cost up to $250,000 and 10 years in prison. For more on compliance and rules and regs.

Also the FRCP Amendment is a new set of rules which require U.S. companies to keep better track of their employees' e-mails, instant messages and other electronic documents in the event the companies are sued, legal experts say. They are part of amendments to federal rules governing civil litigation and were approved by the Supreme Court's administrative arm in April after a five-year review.

The Solution: Computhink’s ViewWise Document Management/Email Archival Solution

Computhink’s ViewWise provides healthcare provider organizations with an efficient and highly secure solution to manage patient and other transactional records. You can create electronic records by scanning existing paper documents such as patient information forms, EOB’s for second carrier submission, referral forms, collection documents and charge tickets. By incorporating any electronic documents such as those created by your line of business application or by other office applications like MS office suite, or documents/data received via email or fax, your staff would have immediate access to complete patient records.

ViewWise offers several functions that will allow you to protect patient privacy and help you meet your HIPAA requirements. With ViewWise’s multi tier security, you will prevent unauthorized access to any confidential patient information. Using our comprehensive audit trail you can track every action performed on a document down to each time it was opened and reviewed.

All of these documents are stored on-line in one secure repository so you no longer have to manually search many locations for files or request files to be pulled from the records department. As a result customer service responsiveness and accuracy is greatly improved. When patients call to make inquiries the documents can be immediately accessed right from the staff member’s workstations. This allows the call to be handled in a timely manner, usually while the caller is still on the line. This process can also eliminate the paper shuffle that can lengthen payment cycle. If the user is given security rights, documents can be emailed or faxed directly from ViewWise.

ViewWise’s filing structure is user defined and allows you to replicate your current filing structure or reconstruct your current filing structure to make it more efficient. ViewWise can also be integrated with your existing CRM or practice management systems to allow a search from one of those systems directly into ViewWise to view corresponding documents.

ViewWise® allows archiving and searching of over 350 file formats - without the native authoring application. Click here for file formats supported.

• Improved Client Service
• 20-30% Productivity Gains
• Ability to access documents anytime, anywhere
• Intuitive, simple user interface

• Full Text Search and Retrieval
• Document Security/Audit Trail
• Batch Scanning Capability
• Email Integration
• Direct Printer Driver Integration – print to .pdfs
• Firm Centric
• Open Architecture
• Doc Check-in/Check-out
• Web access to required information

• Email Archive Service (EAS)
• ViewWise Office archives direct from MS Office® applications
• Automated Input Processor (AIP)
• Software Developer Kit (SDK)

For additional information, call (800) 98-THINK or email us at sales@computhink.com.