How ViewWise has helped organizations in your industry

Computhink’s ViewWise® Document Management / Email Archival product-line addresses the immediate market demand for Commercial Banks and Lending Institutions that require a solution that facilitates regulatory compliance, meets security requirements, enables Email archival, and delivers measurable productivity improvements.

The Challenge: Commercial banking is a fiercely competitive business. In this aggressive marketplace, success is measured by operational efficiency, lower cost services, and improved customer service all while delivering a greater level of profitability. Compound these challenges with regulatory compliance requirements and every organization must implement some type of solution.

Added to this is an Amendment to the Federal Rules of Civil Procedur (FRCP) which requires U.S. companies to keep better track of their employees' Emails, instant messages and other electronic documents in the event the companies are sued.

The Solution: Computhink’s ViewWise Document Management / Email Archival Solution

Computhink’s ViewWise solution addresses these challenges by providing the necessary document information in order to make rapid and accurate decisions. ViewWise also enables banks to streamline labor-intensive processes such as loan processing and new account setup.

Benefits for Commercial Banks

  • Adhere to regulatory requirements such as the PATRIOT Act, FRCP, Check Truncation Act and Check 21
  • Audit Trail of all documents to provide accountability
  • Improve customer relationships through more effective and quicker service
  • Manage all customer account information with a single, central repository
  • Realize immediate ROI though rapid installation
  • Improved profitability on banking services
  • Supports over 400 file formats
  • Instant retrieval
  • Eliminate paper handling costs
  • Eliminate document loss and associated contingent liabilities
  • Improved security
  • Disaster recovery
  • Reliable digital archiving
  • Increased employee efficiency
  • Increased customer base without increasing employee headcount

ViewWise Solution Areas within Commercial Banks

  • Loan processing – origination, underwriting, closing, audit and servicing
  • Lockbox imaging
  • Imaged Positive Pay
  • Fraud detection
  • Check truncation and archiving
  • Signature card verification
  • Account setup
  • Customer Relationship Management