The GroupWise Agent for ViewWise®

For those users that use GroupWise as an e-mail platform and require a fully featured, comprehensive IDM solution, the new GroupWise Mail Agent offers the ability to:

1. Store GroupWise documents (including emails with attachments) directly into ViewWise
2. Search both ViewWise and GroupWise for content
3. Save GroupWise documents / email to the ViewWise in-tray subsequent processing

ViewWise® allows archiving of GroupWise email and their attachments. Supports searching of over 350 file formats - without the native authoring application. Click here for file formats supported.

ViewWise integrates with GroupWise by adding three icons to the standard GroupWise
toolbar – one for indexing and saving GroupWise items to ViewWise, one for saving GroupWise items to the ViewWise input tray, and one for finding items previously stored in ViewWise.

Indexing & Saving GroupWise Content into ViewWise

The “Direct Save” feature will save selected GroupWise items (including e-mails with attachments) directly into ViewWise – prompting the user to provide any necessary index information, or to select a template and automatically populate the index values from the selected items. Once in ViewWise the items are immediately accessible to other ViewWise users(2).

The “Save to Input Tray” button will send the selected GroupWise items (including e-mails with attachments) to the ViewWise Input Tray, where the user, or another user, can then review, index, and file into ViewWise at a later time.

Locating & Retrieving ViewWise content from GroupWise

The “Find in ViewWise” option will display the ViewWise Find dialog, permitting the user to enter any applicable index-based or full-text search criteria and perform a search of the content stored in ViewWise. All items found to be matching the criteria will be displayed in a ViewWise-generated hit list. The user can double-click on any item listed, launching the ViewWise Desktop Client and opening the corresponding ViewWise document.

Why store GroupWise e-mails in ViewWise?

The GroupWise Agent gives users the power to choose which e-mails and attachments need to be saved, and which do not. Here’s why:

• Laws & Regulations – With e-mail retention regulations, such as those required by the Security & Exchanges Commission (SEC), the Florida Sunshine Act, and the Health Insurance Portability and Accountability ACT of 1996 (HIPAA), it has become critical for organizations to maintain a secure, audited, and easily searchable archive of their email. ViewWise with the GroupWise Agent can help you stay compliant.
• Efficiency & Security – Why bloat and clog up your e-mail system by retaining seldom accessed emails from long ago? By storing them in ViewWise, they will be encrypted, compressed, and easily accessible.
• Glorious Spam – With the mountains of junk e-mail that businesses receive on a daily basis, it only makes sense to retain just the business related e-mails and attachments for the long term.

Looking for a Completely Automated Solution?

The ViewWise Email Archive Service for GroupWise allows you to completely automate the process and store all emails into ViewWise – for more information click here.

1 - The features of the GroupWise Agent require the ViewWise Desktop Client and the GroupWise Desktop Client to be installed on the same workstation.
2 - Users must be assigned appropriate security privileges in ViewWise to access content.