It is now more possible than ever for detailed information about people to be compiled and shared due to advances in technology and the Internet. We all benefit from better information customized to our interests. However, at the same time, each of us - businesses and consumers alike - must take precautions to protect against the misuse of that information.
Our Website allows you to buy products and services, fill out surveys, and receive newsletters, Emails or other promotional information. We use the information that we collect about you to fulfill your product and service purchases and to create a more personalized online experience.
Questions regarding this Policy should be directed to firstname.lastname@example.org, or may also be sent directly to the following address:
Privacy Compliance Committee
151 E. 22nd St.
Lombard, Illinois, 60148
1. What information does Computhink.com collect from you?
2. Where do we collect information from you and how do we use it?
3. Who is collecting your information?
4. With whom do we share the information you have provided us with?
5. How can you correct/update the information you have provided us with?
6. What are your choices regarding collection, use and distribution of the information you provided us with?
7. What security cautions do we have in place to protect against the misuse, loss or modification of your credit card information information?
8. The use of "Cookies" and " Action Tags"
9. Please review carefully the privacy policies of any third party/trusted partner sites accessible from Computhink.com
10. Contacting Computhink.com about matters pertaining to privacy issues or concerns
Computhink.com may collect two types of information about its visitors: Personally Identifiable Information and Non-Personally Identifiable Information, defined below. Our primary goal in collecting information from you is to ensure complete customer satisfaction while using our web site.
Personally Identifiable Information
This refers to information about yourself that you reveal to us. Such information may include your name, billing address, shipping address, telephone number, e-mail address, credit card or other payment information. If you visit one of our Trusted Partners' websites, they will independently collect, use and share your personal information in accordance with their own privacy policies. If you have questions about our Trusted Partners' information practices, please read their privacy policies.
Non-Personally Identifiable Information
This refers to information that does not by itself identify a specific individual. This information is compiled and analyzed on both a personal and an aggregated basis. Such information may include the Web site's Uniform Resource Locator ("URL") that you just visited prior to coming to our site, which URL you next go to, what browser you are using, and your Internet Protocol ("IP") address. A URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web. Networks like the web use the TCP/IP protocol to route information based on the IP address of the destination. An IP address is a number that is automatically assigned to your computer whenever you are surfing the web, allowing web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.
We use the customer contact information to fill orders, contact purchasers to inform them of the status of their orders, and to send promotional information. We will also use this data to improve our marketing and promotional efforts, to statistically analyze site use, to improve our product offerings, and to customize our Site's content, layout, and services, all in an attempt to provide you with the best customer satisfaction. We may also share your personally identifiable information with third parties who provide services to customers, our web site visitors and us. Those third parties include authorized contractors, temporary employees and consultants and other companies working with us (collectively, "agents"). Where we believe it to be appropriate (in our sole discretion), we will ask our agents not to disclose or use your personal information for purposes other than to provide services to you or Computhink.com.
Computhink.com gathers information in the following ways:
Browsing our Web Site
We collect IP addresses for the purposes of system administration, to gather broad demographic information, to monitor the level of activity on our site. We collect information from visitors to our site regarding the URLs they came from, domain types (e.g., .com or .org), their IP addresses, the date and time of their visit or order, the number of visits and orders, the number of visits per browsing session, the server type, the operating system and browser type used to come to the site, the country, state and telephone area code where their servers are located, the pages and page titles of our site that visitors viewed during their visit, whether the visitor's computer is enabled for Java or cookies, browser language, applications and plug-ins, and any search terms entered on our site.
When you purchase from us, we collect personally identifiable information from you. If you order one of our products, we may collect and store your name, e-mail address, billing address, shipping address, telephone number, product selections, credit card or other payment information, order number, referring URL, IP address and a password, if applicable. We collect this, and other information, as disclosed in this Policy, in order to fill your order, to update you on the status of your order and to transmit to you promotional materials. Before confirming your purchase, you will have the opportunity to review the product order form and make any changes and/or additions to the information it contains and we will automatically keep these changes for future use.
Online Surveys and Polling
In order to improve our services to you, we ask some of our customers to voluntarily complete surveys, which may be collected by an independent third party. Individual survey answers are confidential, although Non-Personally Identifiable Information is collected and may be disclosed to third parties. If you do not want to participate in a survey, simply decline to participate when asked.
Newsletters & Promotional E-mails
We offer free newsletters and promotional e-mails as a service to our customers and visitors. We will send you newsletters and e-mails periodically providing you with product announcements and press release, etc. To stop receiving our newsletter, send an e-mail to us at email@example.com
Contact Information and Third Party Data
If you contact us by telephone, e-mail or letter, we may keep a record of your correspondence or comments. If you report a problem with our site, we may collect such information in a file specific to you. If you contact us through our feedback area or by calling one of our customer service representatives, we may ask for your name and e-mail address in order to send you a reply.
We may use action tags in the operation of our site; to find out what action tags are and how we use them, see below, item #8.
Fulfillment: The information collected by Computhink.com is used only for the limited purposes of processing orders, keeping you informed about your order status, for statistical information gathering, for improving our web site and its performance, and to notify you of products or special offers that may be of interest to you. Computhink.com will disclose your Personally Identifiable Information to third parties to charge your credit card, fill your order, deliver your order, provide customer service, provide you with credit and deliver promotional e-mails to you from Computhink.com. We must release your credit card information to the card-issuing bank to order to confirm payment; and release your address and telephone information to the delivery service in order to deliver products that you ordered.
Other Parties: We do not and will not sell, trade, or rent your personal information to others without your consent. We may release account information when we believe that such release is reasonably necessary to enforce or apply our Terms and Conditions or to protect the rights, property, and safety of Computhink.com, our users, or others. If customers do not pay us for products ordered, we may submit their account information to a third party collection agency. Services Provided on Our Site: Except as otherwise stated in this Policy, at present Computhink.com does not disclose its customers' Personally Identifiable Information to other parties.
Data Analysis Agents: The information collected by Computhink.com may be provided to an outside company for the purpose of analysis. Such analysis is required in order to help us improve our site navigation and to notify you of special announcements that may be of special interest to you. That data analysis agent may not share any Personally Identifiable Information with others, or use it for any other purpose than to help Computhink.com. Compliance with Service of Process or Law Enforcement: Occasionally Computhink.com may be required by judicial authorities or law enforcement to provide Personally Identifiable Information to the appropriate governmental authorities. We will disclose Personally Identifiable Information only upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. Computhink.com fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.
During the online ordering process you can review, change, or delete the information that you have submitted. You may change any of your personal information in your account online, at any time. If your personal information changes, we encourage you to promptly update it. You may ask to have the information on your account deleted or removed; however, for purposes of keeping track of past purchases, you cannot delete information associated with your past purchases. Also, as a security measure we "back up" the data stored on our systems, and such prior information cannot be completely removed from our files/databases. As such, you should not expect that all of your personally identifiable information will be completely removed from our backed-up databases.
Email: We may periodically send you e-mail and/or other communications regarding current promotions, specials and new product announcements. You may "opt-out," or unsubscribe from our newsletters by following the unsubscribe instructions in any e-mail you receive from us, or by sending an e-mail to firstname.lastname@example.org. After doing so, Computhink.com users will not receive future communications or mailings unless they go through the process of registering with Computhink.com or make a new purchase.
Established third party banking, processing agents and distribution institutions handle credit card transactions and order fulfillment. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.
Computhink.com Cookies: When you browse our site we may store cookies on your computer in order to streamline your use of our site. A cookie is a small data text file, which a Web site stores on your computer's hard drive (provided that your Web browser permits this) that can later be retrieved to identify you to Computhink.com. Our Computhink.com cookies store randomly assigned user identification numbers, the country where you are located, and your first name in order to facilitate your return back to our site. The cookies make your use of our site easier, make the site run more efficient and help us to maintain a secure site.
Action Tags and other Data Collection Methods: An action tag is a method used by our server to track responses. Action tags are images embedded in a website page that are used to transparently collect information. Our server may use action tags to count the number of times that visitors - as a group - visit the pages of our site. Personally identifiable information is not collected! Action tags use this data to tell us about usage and page hits on our web site, enabling us to perfect the pages so as to maximize the number and duration of visits to our site. They also collect the amount of the purchase and the category of product purchased. Our action tags collect no Personally Identifiable or individual customers' specific product information.
Website Analysis Agent Cookies: We may use a third party to analyze what our visitors find to be most interesting on our site. To do that, they will place a cookie on your computer with a randomly assigned unique number in order to track the pages you view on our site, along with other Non-Personally Identifiable Information.
Attn: Privacy Compliance Committee
151 E. 22nd St.
Lombard, Illinois 60148
You may also contact us by e-mail at email@example.com