The following are testimonials from just a few of our very satisfied customers across varied industries.
"We simply ran out of space and had no more room to put anything. While we have to maintain documents for our daily reference and access, the problem was made greater by the fact that legally we have to retain documents and files for up to seven years."
“Expensive solutions are for large companies. [Before discovering ViewWise], I couldn’t find a solution tailored for a mid-sized company with all the right features, priced appropriately for a mid-sized company’s expenditure capabilities.”
"The time to retrieve a file has been reduced to a fraction of what it used to be. Cost savings are quite apparent."
"The amount of paper that staff had to retain for every member they dealt with was piling up. While we have to maintain documents for our daily reference and access, the problem was made greater by the fact that legally we have to retain documents and files for the full term of each mortgage or loan"
"Each way you evaluate the program, you’ll find savings. There are savings in the time efficiency of centralizing the scanning and retrieval process. There also are savings in space, labor and paper costs, since we no longer need to store mountains of paper. Specifically, there are two standout significant improvements, the service benefit and the cost benefit."
"The other favorite feature of ViewWise is its retrieval capability, because it is very easy to use. If people make filing mistakes, the system lets you search inside documents using a text search. You can always find what you need. In the old paper system, one misfiling and the document could be lost forever."
" We tried to keep the files closed during the last 12 months onsite. Everything else was sent to a third party for storage in a secure facility. As the archive grew, so did the storage cost. Files closed within the last five to eight years were frequently required for reference, so found that they had to send runners to retrieve files from the archive facility several times a week. Client service is our number one core value, and we are not about to jeopardize it."
"The paper trail can be extremely complex, and with the old paper file system, if someone misfiled a document, it was like finding a very small needle in a very large haystack. We always found the piece of paper, but the process was difficult and time-consuming."